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Cancellation right

Instructions to exercise the right of withdrawal

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving reasons.
The withdrawal period is fourteen days from the day you or a third party named by you, other than the carrier, takes possession of the goods.
To exercise your right of withdrawal, you have to inform us (Lindnerhof-Taktik GmbH, Isarring 3, 83661 Lenggries, Germany, Telephone: +49(0)8042/50390-0, Fax: +49(0)8042/50390-99, E-mail: info@hqg.de) by means of an explicit declaration (for example a letter sent by mail, by fax or e-mail) of your decision to withdraw from this contract. You may use the attached sample withdrawal form but this is not mandatory.
To exercise the right of withdrawal, it is sufficient for you to send the notice that you are exercising the right of withdrawal before the end of the withdrawal period.
 
Consequences of withdrawal

If you withdraw from this contract, we are obligated to promptly return to you all payments we have received from you including the delivery costs (with the exception of additional costs incurred because you chose a delivery method other than the least expensive, standard delivery offered by us) no later than within fourteen days from the date on which the notice of withdrawal from this contract is received by us. For said repayment, we shall use the same means of payment you used for the original transaction unless anything different was expressly agreed with you. In no case will you be charged any fees for said repayment. We may refuse repayment until the goods have been returned to us or until you provide proof that you have sent back the goods, whichever occurs sooner.
You are obligated to return or hand over the goods to us promptly and in any case no later than within fourteen days from the date on which you notify us of withdrawal from this contract. This deadline is considered met if you send the goods before the end of the fourteen-day term. You shall bear the direct costs of returning the goods if the place from which the goods are returned to us is outside the territory of the Federal Republic of Germany. If the goods are returned to us from a location within the territory of the Federal Republic of Germany, we shall bear the direct costs of returning the goods. You are only responsible for any loss in the value of the goods if this loss in value is due to the handling of the goods by you in a manner that is not required to verify the condition, characteristics and functionality of the goods. 
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Attachement:

Sample withdrawal form

(If you want to withdraw from the contract, please fill out this form and return it to us.)

To
Lindnerhof-Taktik GmbH
Isarring 3
83661 Lenggries
Deutschland
Telefax: +49(0)8042/50390-99
E-Mail: info@hqg.de

I/we(*) hereby withdraw from the contract concluded with me/us(*) for the purchase of the following
goods(*)/the provision of the following service(*)
__________________________________________________
__________________________________________________

Ordered on ________________________ (*) received on ________________________ (*)

Name of the consumer(s) _____________________________

Address of the consumer(s)
________________________
________________________
________________________

_____________       _________________________________________________________________
Date                      Signature of the consumer(s) (only for notice on paper)
___________________________________________________
(*) Cross out what does not apply.



Sample withdrawal form

Here you can download our Sample withdrawal form.